Refund policy

Refund handling through Apple, Google, or direct checkout where applicable. 

URL floaa.co/refund-policy 

LEGAL ENTITY EB & Co. Inc. 

CONTACT info@floaa.co 

LAST UPDATED June 8, 2026 

This Refund Policy explains how refund requests are handled for Floaa purchases and subscriptions. 

1. APP STORE AND GOOGLE PLAY PURCHASES 

If you purchased a Floaa subscription or in-app purchase through the Apple App Store or Google Play,  your purchase is processed by Apple or Google. Refund requests for those purchases must be submitted  through Apple or Google using their applicable refund process. 

Floaa and EB & Co. Inc. may not be able to issue refunds directly for purchases processed by Apple or  Google. 

2. DIRECT PURCHASES 

If Floaa offers direct web purchases in the future, the refund terms for those purchases will be presented  at checkout or in an updated version of this Refund Policy. 

3. CANCELLATION VS. REFUND 

Cancelling a subscription stops future renewals. It does not automatically create a refund for the current  billing period unless required by law or approved by the applicable payment provider. 

4. PROMOTIONAL OFFERS 

Promotional offers, free trials, founder pricing, and discounts may have specific terms that apply at the  time of purchase. 

5. CONTACT

Questions about refunds can be sent to info@floaa.co. For purchases through Apple or Google, you  should also contact the applicable app store.